Information Questions
Frequently Asked Questions
What types of leather products are available at Craft Leather Goods?
We offer a wide variety of premium leather products, including handcrafted wallets, stylish handbags, durable belts, and other accessories. Each item is designed with attention to detail, combining functionality and timeless appeal. Our collection is perfect for both everyday use and special occasions.
How can I tell if a leather product is genuine?
Genuine leather has a unique texture with natural imperfections, a rich aroma, and soft yet sturdy material. It also absorbs moisture slightly when dampened. At Craft Leather Goods, we guarantee all our products are crafted from authentic leather sourced responsibly.
What steps should I take to maintain my leather products?
To keep your leather items in top shape, clean them regularly with a soft, dry cloth. Use a quality leather conditioner every few months to maintain softness and prevent cracks. Always store leather goods in a cool, dry place, away from direct sunlight and moisture.
Are your leather goods eco-friendly?
Yes, we prioritize sustainability by sourcing leather that is a by-product of the food industry, reducing waste. Our manufacturing process adheres to eco-conscious practices, ensuring minimal environmental impact while delivering top-quality products.
How do you handle returns and exchange?
We want your purchase to meet all your needs. You have 30 days to return your Products for a complete refund or exchange if, for any reason, you’re not delighted with it. To learn more about our policies and procedures, please visit our Returns & Exchanges page.
How can I protect leather goods from fading or cracking?
To prevent fading, avoid exposure to direct sunlight for prolonged periods. Cracking can be minimized by conditioning the leather regularly and keeping it away from excessive heat or humidity. Using protective sprays can also provide an additional layer of defense.
Do you provide international shipping, and how does it work?
Yes, we ship worldwide with multiple options to suit your needs, including standard and expedited shipping. Delivery times and fees vary depending on your location. All international orders are securely packed to ensure they arrive in pristine condition.
Do your products come with a warranty?
Yes, we stand by the quality of our craftsmanship and materials. All our products come with a limited warranty against manufacturing defects. If you experience any issues, our customer service team will gladly assist you.
What makes Craft Leather Goods different from other leather brands?
At Craft Leather Goods, we focus on quality, sustainability, and customer satisfaction. Our products are made from ethically sourced leather, with designs that combine timeless style and practicality. Additionally, we offer personalized customer service to ensure every purchase meets your expectations.
What types of leather do you use in your products?
We use various types of leather, including full-grain, top-grain, and genuine leather, each chosen for its durability and natural beauty. Full-grain leather is our most premium offering, known for its unmatched quality and ability to develop a stunning patina over time.